Community living information hub

Welcome to our community living information hub

Your home is more than a place to live; it’s part of a community where people share spaces, routines, and everyday life.

From here, you can link to pages that answer some common questions and have some practical advice and resources to support you as a tenant and neighbour.

If you can’t find what you need, please give us a call on 0800 624 456 - we are here to help!

Q&A hubs

Explainer pages

Repairs and maintenance

Reporting problems and how they’re fixed.

Paying rent

How to pay your rent, made easy.

Keeping warm and dry

And how to use your heat pump!

A secure home

Keeping your home secure and how to get new keys if you lose them.

Good neighbours

And dealing with anti-social behaviour.

Anti-social behaviour

We take anti-social behaviour seriously.

Home cleaning tips

ŌCHT’s wellbeing team shares cleaning ideas.

Fire safety

Household fires are too common.

Using your wheelie bins

Learn more about your council wheelie bins.

Preparing for disaster

Christchurch has had more than its share of emergencies. Let’s get prepared.

Social connections

Making positive connections in our communities

Your health

Tips to make good health even better.

ŌCHT and the Tenancy Tribunal

Tenancy Tribunal cases are the exception not the norm of community living

What is a Community Housing Provider?

CHPs are landlords with many differences