Our multidisciplinary engagement team works with tenants to identify opportunities to live well in our communities and beyond. Their work includes:

• Tenant surveys: to ensure ŌCHT’s service delivery meets tenant and community needs.

• Tenant Interest Groups: tenant focus groups identify needs and community-led solutions.

• Events: including Housing Heroes and the Tenant Art Show celebrate contributions to community life.

• Collaboration: with community partners, from local community gardens and neighbourhood support to national service providers and funders, secures services and programmes that enhance community life.

• Special projects: securing and facilitating access to non-landlord services, such as free internet and free and subsidised digital devices and phones, better enables individual opportunities.

• Coaching and specialist support services: employment coaching, digital coaching and refugee and migrant support services help tenants meet housing and life goals.

This work supports our vision of communities in which people thrive in warm, secure and connected homes, and are supported to move through the housing continuum and to more independence.