Being a good neighbour

You don’t just live in a house when you’re in an ŌCHT home.

You also live in a community – and being a good neighbour helps make a community a great place for everyone.

We encourage all our tenants to be good neighbours, and to help our communities thrive.

What’s a good neighbour?

A good neighbour is exactly what you’d hope to have in your friends and family – someone who treats others as they’d like to be treated, too.

That means a good neighbour is:

  • considerate and respects people’s rights and privacy
  • tolerant and accepts people have different ways of doing things
  • concerned and notices when something is wrong and does something about it
  • responsible for the actions of their families, guests and pets
  • law abiding and reports illegal activity to the police

Being a good neighbour

A good neighbour works to get along. We’d like you to:

  • talk things over with your neighbour when there are problems
  • listen to other people’s points of view and try to come to an agreement that works for everyone
  • keep an eye on neighbours’ properties when they are away and report any suspicious activity
  • keep the noise coming from your place (music, parties, dogs, cars) reasonable, especially at night
  • be tolerant of neighbours’ children playing outside
  • keep shared driveways clear
  • keep your section and gardens tidy

Sorting things out

If there’s a problem, try talking to your neighbour first. This is often the easiest way to fix most issues.

If the problem isn’t fixed, write down the details of the problem, including what happens and when it happens. This can help make it clear what is going on. Your notes will also be useful if you need to take the matter further.

If you can’t resolve the problem, you should report it to the proper authorities.

Criminal matters

  • If you think someone is in physical danger, or it is a criminal matter, call the police immediately on 111
  • If you think police should be involved but it is not an emergency, call the police on 105


  • If you have problems with loud noise, call Christchurch City Council Noise Control on 03 941 8999
  • If you have problems with dogs, call Christchurch City Council Animal Control on 03 941 8999

Let us know

Please let us know if you have a problem that you’ve reported to the authorities. Call us on  0800 624 456.

What can ŌCHT do?

ŌCHT has a responsibility to our community and we don’t tolerate behaviour that interferes with the peace, comfort, privacy or safety of those living nearby.

We’ll do everything we can to understand and help resolve the issue, where we can. We will work with you and anyone else involved to resolve things.

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Further reading

The Ōtautahi Community Housing Trust
61 Kilmore St,

Hours: 8.30 am-5.00 pm, Monday-Friday.

Postal: PO Box 53, Christchurch 8140

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