Who we are
We provide community housing to those most in need.
We were formed in 2016, out of the Christchurch City Council’s wish for a financially sustainable model for its community housing portfolio. The Council passed the management of about 2300 units to the Trust, capitalising us with $50 million in land and community housing.
Over time, the portfolio will be redeveloped into warmer, drier more efficient housing.
Our objective is to deliver a tenant-centric service and a financially sustainable portfolio. In doing so, we want to improve and grow community housing in Christchurch.
We are a Charitable Trust, so our surpluses are reinvested into community housing.
We lease the Council’s community housing portfolio but we also own and manage our own. We provide tenancy management services and minor maintenance services, and the Council is responsible for major maintenance, insurance and capital work programmes. This is largely funded through the income OCHT returns to the Council.
OCHT has a five- year commercial lease agreement with the Council with five, five-year right of renewals, totaling 30 years.
What we do
- Provide community rental housing.
- Link tenants to services in a wrap-around approach.
- Manage property portfolios.
- We have tenancies in the Christchurch region – from Belfast in the north to Templeton in the south, and on Banks Peninsula.
- We build new community homes. We want to improve community housing in our community.
- To provide a tenant-centric service, actively working with tenants to sustain their tenancies.
- To provide tenancy management services that meet the needs of our tenants and link them to other social services as needed.
- To empower tenants to help shape OCHT’s services through our Tenant Advisory Group.
- To foster communities in which tenants actively participate.
- To continue as a registered Community Housing Provider, to have a collaborative relationship with the Community Housing Regulatory Authority and to underpin both by operating with integrity, transparency and in accordance with all performance standards.
- To be financially sustainable and fiscally prudent.
- To provide quality minor maintenance services, taking into consideration social enterprise opportunities and innovative solutions that are cost efficient and increase tenant satisfaction.
- To grow Christchurch’s community housing stock and to build 400 units to replace those lost due to the Christchurch earthquakes.
- To seek opportunities for growth through central government procurement processes, such as new capacity and supply contracts.
OCHT is a registered Community Housing Provider committed to delivering better and continuously-improving tenant outcomes.
The team collectively has 145 years of social housing experience, making OCHT a highly experienced and expert local provider of social housing solutions.
To provide safe, warm and secure affordable housing for people in our communities.
- Honesty and Integrity: we act with sincerity and empathy, we do what’s right, not what’s easy.
- Respect: By what we say and do, we show people they and their wellbeing are important to us.
- Empathy: we understand the needs of our tenants and stakeholders.
- Transparency: we operate in a way that it is easy for others to see what actions are performed.
- Celebration: we recognise and celebrate the efforts and achievements of the people we help, and those of volunteers, supporters and employees.
- Environmental Sustainability: we consider the environment in all business decisions.
Respect and honesty
Our team is here to help you at every point. We’ll always be professional, polite, and responsive.We’ll always do our best to:
- Return your calls as soon as possible within our regular office hours
- Process out-of-hours calls to be followed up on the next day
- Respond to maintenance issues in a timely way
Looking to the future
OCHT is working with the Government and the Council to grow social housing in Christchurch. We are developing new properties and have plans for more – watch this space!
We are also part of Housing First, a multi-agency group tackling homelessness in Christchurch.